培训内容:
培训受众:
* Newly appointed or first time managers; Managers with several years experience
课程收益:
It is a challenge for managers to continuously maintain high standards of economic and team performance in today's complex business context. The traditional focus on managing stability within a team is no longer the magic key to success managers need to be agile, flexible and quick to adapt in order to help their teams drive change and make the right decisions in an ever-changing environment. This programme aims to help participants develop and leverage managerial know-how.
课程大纲：
* Focus on the added value of their management role
* Find out more about the sort of manager they are
* Understand how to focus individual and collective action
* Successfully solve management problems
* Develop social skills for the workplace
1. Developing managerial intelligence
* The CEGOS model of managerial intelligence
2. Mastering management techniques
* Developing effective behaviours
* Focusing individual and collective action
* Mobilising individual and collective energy
3. Developing your situational skills
* Understanding the system
4. Developing your relationship-building skills
* Implementing a communication process with your team
* Preparing for and leading a team meeting
* Managing sensitive situations
* Managing your relationship with your manager
5. Developing your emotional skills
* Managing your emotions
* Managing your stress