现在有很多技巧和工具方法，帮助我们在工作中更好地沟通，但是它们还是不足以使我们迅速地调整自己去配合到不同性格的人。
Process Com 过程沟通，提供了实际操作手段，以更好地了解自己、尽快了解和适应对方，得以保持有效的沟通。1.掌握沟通过程工具
* 沟通有哪些内容与过程
* 个性结构：六种类型学
* 了解及识别每种人格的可观察得到的显著特点
* 沟通过程模型的十个组成部分
2.分析自我人格对沟通模式的影响
* 识别并理解自我
* 掌握自我化解压力的不同方法
* 激活人格的各个部分，培养灵活性
3.针对不同对话者，使用个性化的沟通方式
* 识别每位对话者的人格类型
* 运用恰当的沟通渠道
4.同对话者建立高效的沟通
* 理解自己与某些人之间产生的棘手关系
* 为压力情境下可能出现的低效行为做出预测
* 实施有助于
1. Mastering the tools of Process Com
* The contents and process of communication
* Personality structure: the 6 types
* Knowing and identifying observable characteristics of each personality type
* The 10 components of the Model Process Com
2. Analyzing the impact of your personality on your mode of communication
* Identifying and understanding your psychological profile
* The means to manage your own stress
* Developing flexibility by enabling different parts of your personality
3. Performing a communication to fit each interlocutor
* Recognizing the interlocutors according to their personalities
* Using appropriate communication channels
4. Restoring effective communication with your stakeholders
* Understanding the relationship difficulties encountered with some interlocutors
* Anticipating inefficient behaviors in situations of stress
* Implementing the means of intervention for effective communication
* 所有有意改善沟通能力的职场人士