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课程编号:50554 查看完整版课程大纲
时间地点:2017/12/27日 至 2017/12/27日 上海培训时长:1天
主讲老师:待定(查看该老师更多课程)
课程价格:¥2680元/位(更多优惠请致电020-31041068)
会员价格:¥2144元/位(免费注册博课会员)
课程类别:职业素养 (查看该类别更多课程)
所有排期: 2017/3/22至2017/3/22 上海 2017/6/5至2017/6/5 上海 2017/7/19至2017/7/19 北京 2017/9/13至2017/9/13 上海 2017/10/17至2017/10/17 上海 2017/11/15至2017/11/15 北京 2017/12/27至2017/12/27 上海
培训内容:

课程收益:

Thiscourseisdesignedtoimprove:
1.Structureandlogicofemailcommunicationatinternationallevel
2.Adaptyoursender/receivermind-set
3.Enhanceunderstandingofcross-culturalwritingaspects
4.Avoidrepetitivemisunderstandingsatdistance
5.MakeyourlanguagemoresophisticatedwithbusinessEnglishphrases
6.Maximiseconfidenceforwritingemails

课程大纲:

1.Problemsinmoderncommunication
*Analysis–whydidtheyhappen
*Preventingfutureproblems
2.Changingyourmindsetforeffectivecommunication
*Receiverperception
*Openmindedapproach
*Confidencebuilding
3.Tipsforeffectivewriting
*Thinking&planning
*Writingalogicaloutline
*Knowingyouraudience
*KISS
4.Structuring
*Basicguidelines
*Sequencinginformationlogically
*Selectingrelevantinformation
*Paragraphlinking
*Exerciseofstructuring
5.Linguisticstyledifferences
*Cross-culturalunderstanding
*Britishvs.USAvs.China 6.Standardphrases
*Phrasesforopeningandclosing
*Standardphrasesincorrespondence
*Writingexercise
7.Understandingdifferencesintone
*Analysisoftoneine-mails
*Howtousemodalverbstone
*Theartofbeingdiplomatic
8.Preparingfordifficultsituations
*Languageforapologies
*Announcingbadnews
*Greetings&wishes
9.Standardtemplates
*Sampleofproposals
*Sampleofbusinessletters
*Sampleofcomplaintletter
*Sendingquotationtocustomer
10.QAF–Questions,Answers,Feedback

培训对象:

All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base.

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