培训内容:
培训受众:
* 需要向下属授权以完成工作的各级管理人士
课程收益:
有效授权,是现代企业管理对经理人提出的更高要求。
本课程深入探讨了授权对象的选择、授权方式的运用、授权障碍的克服、授权后的监督与控制,以及授权的误区及其防范等诸多内容。
课程大纲:
1.为什么要授权
* 高效地完成企业的工作任务
* 员工的能力培养和素质提升
* 授权激励的现实必然性
2.有效授权的实施关键
* 达成良好的信任
- 授权以后,不信任下属的后果
- 信任的建立过程
* 有效的评价和控制风险
- 在授权以前应充分评估风险、损失
- 自己的领导责任,要承担“用人不当的责任
- 授权的渐进过程
* 权责利对等
* 授权与控制的平衡
- 如果只授权不控制
- 必须明确范围以及相应的目标考核制度
* 职能的重新定义
3.“3R”式授权
* Respect(尊重)
- 对被授权者工作方式和工作成就的尊重
- 对被授权者人格的尊重
* Resource(资源)
- 提供资源是管理者对被授权者的责任
* Retry(重复)
- 在授权过程中的辅导和支持
4.科学的授权方略——OPERA模型
* Outcomer——目标说明
* Parameters——界定工作范围
* Effects——了解工作效益
* Resources——给予资源
* Accountability——授权:让下属作出承担
5.应该注意避免的误区
* 怀疑下级的能力而不真正授权
* 将授权等同于放权
* 只给下属责任,没给下属权力
1. Why to delegate
* Achieving the tasks of the company effectively
* Developing staff capabilities
* Motivating through delegating
2. Key points of effective delegation
* Reaching to trust
- The result of delegation if you don’t trust staff
- How to build trust
* Risk evaluation and control
- The manager should fully evaluate the risk and the loss before delegating
- Taking the responsibility of lead and should be responsible for "using wrong persons"
- Progressive process of delegation
* Right, duty and benefit
* Balance between delegation and controlling
- Delegation without control results in the lose control of authority
- Specifying the scope of delegation and objective evaluation system
* Redefinition of functions
3. “3R”Delegation
* Respect
- Respecting the work style and achievement of the person delegated
- Respecting the personality of person delegated
* Resource
- Manager is responsible for providing resource to person delegated
* Retry
- Coaching and support
4. Delegation strategy - OPERA model
* Outcomer - explain objective
* Parameters - identify the scope of work
* Effects - know work benefits
* Resources - offer resources
* Accountability - delegation: to let subordinate be charged with
5. Avoiding the pitfalls in delegation
* Be suspicious of the ability of staff without real delegating
* Considering delegation as giving up authority
* Giving responsibility to staff without giving authority