培训内容:
培训受众:
所有依靠有效的管理取得成功并希望使现有的管理技能得到提高的管理者和高级职员
课程收益:
通过多种形式的研讨活动，使中、高层管理人员：明确自身的责任和角色类型，了解改变心态和思维习惯的重要性；认识树立全局观念、组建团队的重要意义，并掌握相关技巧；深入剖析自身，准确对待他人，促进相互协调，增强团队精神和凝聚力；重视每位下属的心理活动，探索激励下属的技能；改善倾听与叙述方式，促进有效沟通；掌握时间主动权，优化领导方式，恰当有效地授权、提高整体工作效率。
课程大纲：
1.重新认识“领导”的角色
* 分析“领导”特点及自身特点
* 探索下属跟随领导的原因
* 管理者和领导者的区别
2.有效的领导方式
* 关注影响领导方式的因素
* 有效领导方式选择
* 增添领导的灵活性
3.营造团队气氛
* 辨识“团队”与“团队精神”
* 判断团队成员类型
* 掌握团队的组建与发展技巧
* 学会分析团队作用
* 探讨团队精神与管理方式的关系
4.优化激励手段
* 如何了解及满足个人需求
* 如何激励整个团队
5.有效地授权
* 辨识“授权”与“受权”
* 分析授权的障碍因素
* 探讨如何授权
6.改善工作关系
* 如何跨越沟通障碍
* 如何防止误解与冲突
* 冲突的处理
* 改善您的沟通技巧
7.提高工作效率
* 谨防时间的“偷窃者”
* 学会管理自己
1. Rediscover the role of "Leader"
* Analyzing the characteristics of "Leader" and of one’s own
* Exploring the reason why subordinate follows the Leader
* Differences between manager and leader
2. Effective leadership style
* Elements which influence leadership style
* Choice of effective leadership style
* Improve the flexibility of leadership
3. Creating team atmosphere
* Identification of "Team" and "Teamwork"
* Determine team member types
* Master the skills of team construction and development
* Learn to analyze team role
* Discuss the relationships between teamwork and management style
4. Optimize incentives
* How to know and satisfy individual demand
* How to motivate the entire team
5. Effective delegation
* Identification of "Delegation" and "Be delegated"
* Analyse the obstacle factors of delegation
* Discuss how to delegate
6. Improve working relationships
* How to overcome communication barriers
* How to prevent misunderstandings and conflicts
* Dealing with conflicts
* Improve your communication skills
7. Improve work efficiency
* Beware of the time "Stealer"
* Learn to manage yourself