本课程将全面分享培训需求分析与效果评估的原理、流程、方法和操作技巧，帮助参加者提升对于培训需求分析与效果评估工作的认识和操作水平，并更行之有效地应用于各自企业的培训管理工作中。1.培训需求分析的核心
* 培训管理者角色分析
* 培训工作中的困惑
* 对培训效能的认识
* 培训需求产生的时机
2.培训需求分析的层次
* 培训需求分析系统
* 基于组织层面的分析
- 基于战略的分析
- 基于企业经营计划的分析
- 基于企业人力资源规划的分析
* 基于部门层面的分析
* 基于员工个人层面的分析
3.培训需求分析的方法
* 传统培训需求分析方法
* 定性分析和定量分析应用原理
* 如何进行培训需求分析调研
* 培训需求分析的新方法
- 基于胜任力的培训需求分析
4.培训效果评估和转化
* 培训没有效果的原因
* 四级培训效果评估技术
* 增进培训后行为转化的方式
1. The core of training needs analysis
* Understanding the role of training managr
* Perplexities of training activity
* Realizing the efficiency of training
* When training needs occur: the timing
2. Training needs analysis levels
* What is a training need analysis system
* Identifying organizations’ training needs
- Based on strategy
- Based on business plan
- Based on human resource plan
* Identifying departments’ training needs
* Identifying individuals’ training needs
3. Training needs analysis methods
* Traditional methods of training need analysis
* Qualitative and quantitative analysis
* How to conduct training need analysis
* New methods to analyze training need
- TNA based on the competence model
4. Evaluation and transformation of training result
* Why aren’t training goals achieved
* 4-level evaluation method of training results
* How to improve behaviors after training
* 培训经理/主管