结果导向与责任意识——提升行动力其它上课时间:
培训对象:
* 希望培养员工积极心态和责任意识、并掌握自我完善的技能、努力实现自主管理的企业中的基层员工和基层主管
培训内容:
本课程通过互动式的教学,使参加者在实际演练中获得如下收益:
* 改变普通员工“任务即结果”的错误认知,培养积极主动的心态
* 增强员工责任意识,推动在组织中建立负责任的团队文化
* 掌握实践结果导向的技能
* 共享人人负责的协作引发的蝴蝶效应1. 认识任务与结果的差异
* 完成任务≠结果
* 员工的底线——提供结果
* 任务即程序,结果即目标
* 结果心态的三要素
* 结果由自己掌握
* 自我驱动的核心力
2. 提供结果,承挡责任
* 团队的结果来自人人负责
* 凝聚力来自共同责任
* 责任汇报与自我跟进
* 锁定目标,结果循序推进
* 积极心态,永不放弃
3. 自我完善,行动才能出结果
* 摆脱逃避责任的借口
* 学会从挫折中成长
* 善意的沟通与反馈技巧
* 自我激励的方法
* 人人协作的蝴蝶效应
* 行动指南守则
1. Recognizing the differences between task and result
* Completing the task does not equal to bringing results
* Employee’s bottom line - to deliver results
* Task is about procedures, result is about the target
* The three elements of results mentality
* Results are in our own hands
* The core of self-driven strength
2. Provide results and assume responsibilities
* Team results - everyone is responsible
* Synergy is from shared responsibility
* Responsibility reporting and following-up
* Locking objectives and moving progressively
* Positive attitude, never give up
3. Action will reach results via self-improvement
* No excuse
* Learning from setbacks
* Well-intentioned communication and feedback skills
* The method of self-motivation
* Butterfly effect in collaboration
* Action guide