职业经理人的8项修炼(南京其它上课时间:
培训对象:
* 企业中、高层管理人员* 职能部门经理* 主管与相关人员
培训内容:
培训受众:
* 企业中、高层管理人员
* 职能部门经理
* 主管与相关人员 课程收益:
管理者的对象是“人”,那么管理的核心就是“人”。
基于这一认识,本课程强调以“人”为本,帮助您系统而全面地认识、应对管理中关于“人”的各项挑战。同时“八项修炼”更加强调经理人的成长是个循序渐进的、自我完善的过程,
本课程将充分激发您自身的领导意识与潜能,从思维模式到方法技能获得全方位提升。 课程大纲:
基本概念:八项修炼的课程综述
* 经理人面临的时代挑战
* 理解职场“人”的需求发展
* 管理“物”还是“人”
* 认知八项修炼的循环系统
1.正向积极——个人心态的修炼
* 积极与消极的本质差异
* 价值观的自我完善
* 提升个人的“影响力”
* 承担责任的勇气
* 自信来自自律
2.目标导向——个人领导的修炼
* 笃定生活与工作的重心
* 愿景与目标的威力
* “结果心态”替代“任务心态”
* 目标实现依赖“人人负责的结果”
* 领导是过程,而非职务
3.要事思维,效能管理——自律习惯的修炼
* 要事思维,知非即舍
* 认识阻碍效能的陷阱
* 建立第二象限时间管理系统
* 平衡工作与生活
* 掌握相应的时间管理工具
4.双赢思维,互信互惠——人际关系的修炼
* 认识人际交往的思维习惯
* 双赢品格的特征
* 沟通风格测评
* 双赢关系的推进流程
* 双赢是成熟、有效人际交往的准则
5.同理之心,知人解己——沟通技巧的修炼
* 沟通的总印象原理
* 沟通的致命假设
* 非语言暗示的力量
* 沟通分歧的三角模型理论
* 同理心沟通的原则与实践
6.团队管理,协作共赢—— 团队创意的修炼
* 不同部门的立场与利益
* 跨部门沟通的障碍
* 诊断分歧的实质
* 三大原则解决跨部门的异议
* 寻求和创造环境中的支持资源
7.自我完善,循序渐进—— 持续学习的修炼
* 职业生涯成长的需求
* 自我修炼,逐日更新
8.激励他人,释放潜能—— 教练角色的修炼
* 肯定他人的价值与潜能
* 勇于建立“互补”的团队
* 面谈的三个层次
* 成功在系统
Introduction: eight practices overview
* Challenges that managers face nowadays
* Understand the need for development of “people”
* Manage “things “or “people”
* Cognitive circulatory system of eight practice
1. Proactiveness - personal attitude
* The essential differences between positiveness and negativeness
* Self-improvement of values
* Enhance personal circle of influence
* The courage to take responsibility
* Confidence comes from self-discipline
2. Goal-oriented - personal leadership practice
* Assured the focus of life and work
* The power of vision and goals
* Replace the task mentality with the result mentality
* Target fulfillment relies on “everyone is responsible for the results ”
* Leadership is a process, rather than the title
3. Put first things first, performance management - self-discipline practice
* Put first things first, give up unimportant things
* Detect traps that hinder efficiency
* Create a time management system of second quadrant
* Work-life balance
* Master time management tools
4. Win-win thinking, mutual trust and reciprocity - interpersonal practice
* Recognize interpersonal thinking habits
* The characteristics of win-win
* Communication style assessment
* Progression of win-win relationship processes
* Win-win is norms of a mature and effective interpersonal relations
5. Empathy, appreciation - practicing communication skills
* The general impression principle in communication
* Fatal assumption in communication
* The power of non-verbal cues
* Triangular model theory of communication differences
* The principles and practices of empathy in communication
6. Team management, collaboration to win-win - the team creation practice
* Positions and interests of different sectors
* Cross-functional communication barriers
* Diagnose real differences
* Three principles to solve cross-functional disagreements
* Seek and create supportive resources in an environment
7. Progressive self-improvement - continuous learning practice
* Demand for career growth
* Self-discipline, daily updates
8. Inspire others to release their potential - coaching roles practice
* Affirm the value and potential of others
* The courage to establish a “complementary” team
* Three-level interview
* Success by system